Our Mobile App Privacy

Effective Date: January 1st, 2026

These policies apply to all centers

1. Overview

This Privacy Policy explains how Strive & Inspire Development Centers Inc. (“SID Centers,” “we,” “our,” or “us”) collects, uses, and protects information through our mobile application (“App”).

2. Information We Collect

a. Personal Information

  • Name, phone number, email address

  • Date of birth and demographic information

  • Program enrollment details

b. Case Management Information

  • Notes, progress reports, goals

  • Uploaded documents and forms

c. Communications

  • Messages between clients, advisors, and staff

  • Support requests and responses

d. Device & Usage Data

  • Device type and operating system

  • App usage activity and interactions

e. Permissions-Based Data

  • Files, photos, or documents uploaded by users

  • Notification preferences

3. How We Use Information

We use collected data to:

  • Provide mentorship and case management services

  • Facilitate communication

  • Track program progress and outcomes

  • Improve the App and user experience

  • Maintain safety, compliance, and program integrity

4. How We Share Information

We may share information:

  • With authorized staff, mentors, and advisors

  • With trusted service providers (e.g., cloud storage, CRM systems)

  • When required by law or to protect user safety

We do NOT sell or rent personal information.

5. Data Security

We implement safeguards including:

  • Role-based access controls

  • Secure data storage

  • Encryption where appropriate

However, no system is completely secure.

6. Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Meet legal and reporting requirements

Users may request deletion of their data, subject to applicable laws.

7. User Rights

Users may:

  • Request access to their data

  • Request corrections

  • Request deletion (where permitted)

Contact: tech@sidcenters.org

8. Minors’ Privacy

Because we serve youth:

  • We limit data collection to what is necessary

  • Guardian consent may be required

  • Activity may be monitored for safety

9. Push Notifications

The App may send notifications related to:

  • Messages and updates

  • Program reminders

Users may disable notifications in device settings.

10. Third-Party Services

We use trusted third-party providers to operate the App. These providers are contractually required to protect your information.

11. Modifications

We may update these Terms at any time. Updated Terms will be posted with a revised effective date.

12. Contact Information

SID Centers Inc.
PO BOX 151024, Los ANgeles, CA 90015
info@sidcenters.org
+1.888.546.0096
www.sidcenters.org